Martha Dove M.S.W.  RSW
Martha Dove & Associates
Tel:       416-691-4901
Email:  martha.dove@sympatico.ca 
Web:    www.marthadove.com

PROFILE
Martha offers a unique combination of counselling, facilitation and training.  She brings over 35 years of experience to career counselling and job coaching.  Martha specializes in the areas of conflict management, performance improvement and career development. With a Master of Social Work degree (MSW), her background spans family services, public affairs, management training and development.  Martha is a Registered Social Worker (RSW) with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

EXPERIENCE
Martha Dove & Associates (1989-present)
Principal

Since 1989, Martha has managed Martha Dove & Associates.  Based in Toronto, she offers specialized  job coaching and career counselling services.  Her background includes providing training, facilitation and consulting services to clients in a variety of industries --from manufacturing financial services and telecommunications, to government, health care and pharmaceutical companies. During her career, Martha has worked with diverse organizations including the various businesses of GE Canada, Bombardier, Maple Leaf Foods, the Law Society of Upper Canada, the College of Physicians and Surgeons of Ontario, the College of Nurses of Ontario, Bell Canada, Canada Post, Pharmaceutical Manufacturers Association of Canada, members of the Ontario Hospital Association, Allstate Insurance, Canadian Institute of Chartered Accountants, Environment Canada, and the Food & Consumer Product Manufacturers Association of Canada.


Job Coaching and Career Counseling
Martha speciaiizes in conflict management, performance improvement and career development. Her expertise is career counselling and job coaching for professionals, managers and entrepreneurs. She works with new managers, professionals re-entering the workplace after starting a family, middle managers dealing with specific team building or project management issues, and senior executives looking at career development, retirement planning or starting a new business.

Volunteer Mentoring

Martha works as Volunteer Mentor with non-profit organizations providing practical learning and support to women in the areas of leadership development, team building and career management.

Group Facilitation
Martha has worked as a small group facilitator and/or coach for corporate clients including: the College of Physicians and Surgeons of Ontario, the Law Society of Upper Canada (Coaching Skills Program);  the Richard Ivey School of Business, University of Western Ontario. (Coaching for Exceptional Results Program);  the BMO Financial Group, Institute for Learning (The Discipline of Managerial Leadership Program); GE Canada (Facilitation Skills Training) and Maple Leaf Foods (Six Sigma/Black Belt Coaching/Training). These programs are practical, interactive and fun including role playing, practice sessions and feedback that build on strengths.

Skills Training and Development
Over the years, Martha has  facilitated numerous skills training workshops for industry, business and government clients. Topics have ranged from presentation skills and personal effectiveness, to conflict management and performance improvement.

Pat Delbridge Associates Inc. (1986-89)
Senior Research Associate--Public Affairs

At this Toronto-based public affairs company, Martha worked with Pat Delbridge, a leader in stakeholder analysis and issues management. As part of a dynamic research team, Martha played a key role in managing innovative community advisory programs for clients in the health care, pharmaceutical, environmental and telecommunications industries. She facilitated a variety focus groups, consumer advisory panels and multi-stakeholder forums on contentious issues ranging from patent protection for brand name drugs and hospital restructuring, to changes in managing air quality and telecommunications service and delivery.

MacLeod Consulting Services Ltd. (1984-86)
Workshop Trainer--Facilitator

Working with experienced trainers and facilitators, Connie MacLeod and Sharon Cohen, Martha developed skills in training design and delivery in conflict management, work performance improvement and human rights in the workplace for government, private and non-for-profit organizations.

Family and Child Services of York Region (1981-84)
Case Manager, Staff Training and Community Education

As part of a team responsible for child protection, Martha provided front-line case management, individual and family counseling, staff training seminars and community education programs.

EDUCATION
Master of Social Work, University of Toronto (1985)
Bachelor of Social Work, McGill University     (1981)
Bachelor of Arts (Hons.) Queen’s University   (1980)

VOLUNTEER ADVISORY EXPERIENCE
From 1991-2001, Martha gained experience and insight into the key issues and stakeholders involved in health care restructuring through a variety of different roles including:
The Toronto Hospital, Vice-Chair, Community Advisory Committee
The Toronto Hospital, Member, Strategic Planning Committee
The Toronto Hospital, Board of Trustees, Human Resources and Public Relations Committee
The East End Community Health Centre, Member, Board of Directors
The Toronto East General & Orthopedics Hospital, Member, Community Liaison Committee
City of Toronto, Department of Public Health, Vice-Chair, Eastern Area Community Health Board
Women’s College Hospital, Member, Obstetrical Advisory Committee